Question 1

Is there really a free plan?

Accepted Answer

Yes — the Free plan supports up to 3 vendors with full vendor profiles, document tracking, and CSV export, forever. No card required to start.

Question 2

Can I change plans at any time?

Accepted Answer

Yes. Upgrades and downgrades go through Shopify's standard billing approval — changes apply as soon as you approve them, no separate contract.

Question 3

What happens to my vendors if I downgrade below my current count?

Accepted Answer

Nothing is deleted. Existing vendors stay exactly as they are — you just won't be able to add new ones until you're back under your plan's limit, or you upgrade again.

Question 4

Does the Enterprise trial require a credit card upfront?

Accepted Answer

Enterprise starts with a 7-day free trial through Shopify's normal billing approval flow. You won't be charged until the trial period ends.

Question 5

Is my vendor data shared with other stores?

Accepted Answer

No. Every vendor, purchase order, and document is scoped to your store specifically — nothing is ever shared or visible across merchants.

Question 6

Can I cancel anytime?

Accepted Answer

Yes, directly from your Shopify billing settings. There's no lock-in and no cancellation fee.

Feature	Free	Starter	Professional	Enterprise
Vendor limit	3	15	150	Unlimited
Vendor profiles & contacts
Search & status filters
Link vendors to Shopify products & variants
Document hub with expiry alerts
CSV export (vendors & purchase orders)
Purchase orders with variant linking
Automatic Shopify inventory sync on receipt
Reorder rules, stock alerts & auto-draft POs
Vendor communication log & email templates
Full analytics suite (spend, delivery, scorecards)
CSV import
Shopify metafields sync
REST API access
Vendor self-service portal
Vendor invites with approval workflow
Priority support & onboarding assistance

Start free. Pay for what you grow into.

Compare every plan

Billing questions